Recalls

Yes, absolutely. Any repairs required due to a recall from Ford Motor Company will be conducted at no cost to you.

You may have seen or heard about a recall on your particular model year vehicle and may be concerned. However, unless you have heard directly from Ford, Lincoln or a third-party manufacturer you really have nothing to worry about it. That’s because all recalls are dependent on specific data, including build date, sequence of manufacturing, VIN and more.  If you think there may be a recall on your Lincoln vehicle, and it doesn’t appear in a VIN search please contact your local Lincoln dealership. They should be able to confirm any recall rumors you’ve heard.

If you become aware of a recall after you’ve repaired the issue it’s important to remember that, under current National Highway Traffic Safety Administration guidelines, you may be entitled to reimbursement. To request a refund, submit your paid original receipts to the Service Manager at your local Lincoln dealership.

By law, Ford Motor Company is required by Federal Regulation to mail recall letters to the last known registered owner. As long as you remain listed as the current owner in State registration and Title records, you will continue to receive these notices. If you are receiving recall letters for a vehicle you no longer own, contact your local Department of Motor Vehicles to ensure your registration records are up-to-date.

Our goal is to always provide as little disruption to your schedule as possible. That’s why some recall notices do provide coverage for rental vehicles. As part of a Recall or Customer Satisfaction Program, refer to the notification letter for details or contact your local Lincoln dealership. If you don’t have coverage, most dealers provide a free shuttle service to get you where you need to be and back for pickup when your vehicle is ready.

CSP stands for Customer Satisfaction Program (CSP), which is one type of Field Service Action (FSA). In short, a CSP is an available upgrade to a specific component or an extension of an existing warranty. They are Vehicle Identification Number (VIN)-specific programs. Time and mileage limitations do apply.

A recall, however, is conducted to remedy a safety, compliance or emissions concern. Recalls are VIN-specific programs. There are no expiration dates on safety recalls or safety compliance recalls. There are generally no expiration dates on emission recalls or emission compliance recalls.