How do I install SYNC® updates over Wi-Fi or with a USB?
SYNC* updates can be performed with a USB or via Wi-Fi, depending on your vehicle's SYNC generation (gen). See below for the requirements and instructions for performing SYNC software updates.
Updating SYNC
Select from the drop-down options below to check for and install SYNC updates.
If you need assistance determining the generation of your SYNC system, select the first drop-down option.
Identifying Your Vehicle's SYNC Generation
Select a resource below:
| Resource | Instructions |
| SYNC and Navigation Updates page | Either:
Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading. |
| SYNC Visual Reference Guide | Select the link to view example images of SYNC generations that Lincoln has offered. |
Update Methods by SYNC Generation
Use the table below to see what update options are available for your SYNC system.
| SYNC Gen | Available Update Methods |
| SYNC 4 | Wi-Fi with Software Updates |
| SYNC 3 |
|
| SYNC with MyLincoln Touch® SYNC Gen 1.1 SYNC Gen 1 | USB drive |
| SYNC with Voice-Activated Navigation SYNC with "P" Navigation | Lincoln Retailer |
Checking for and Installing SYNC Updates
To download and install SYNC updates:
- Visit the SYNC and Navigation Updates page.
- Enter your Vehicle Identification Number (VIN), or sign in to your Lincoln account and select a vehicle from your garage.
- Choose Check for update.
-
Select the dropdown under SYNC Updates.
Note: If you have the latest SYNC software version, you will see a green checkmark and a message stating that an update is not available for your vehicle.
- Choose USB Drive or Wi-Fi as your preferred installation method and follow the instructions.
Notes:
- Installing USB updates can take up to 45 minutes.
- Reference the article, USB requirements for a SYNC update, if needed.
- For Wi-Fi updates, the download time can vary from a few hours to multiple days depending on internet-related factors (Wi-Fi strength, internet speeds, time connected to Wi-Fi network, etc.).
- Depending on your SYNC version, you may be unable to drive your vehicle during an update. Refer to Can I drive my Lincoln while it is updating for more information.
- You cannot connect to the vehicle's Wi-Fi Hotspot (if equipped) to install Wi-Fi updates.
Confirming the Completed Update
Important: This confirmation process is only for USB-installed updates in vehicles with SYNC 3.
Refer to step 4 on the SYNC website where you downloaded your update:
- Ensure your USB is inserted into your computer and the drive for the USB is open.
- Select Browse for Log File on the website.
-
Upload the .xml file to the USB drive. The file name should include the Vehicle Identification Number (VIN).
Note: If you do not see the log/.xml file, you can report the update from within the vehicle:
- Confirm the vehicle is in Park (P) with the engine running.
- Confirm the vehicle is connected to Wi-Fi.
- Select Settings on the vehicle's SYNC screen.
- Tap Automatic System Updates, and then toggle it On.
-
Tap Scan for Updates Now.
Note: This connects the vehicle with Lincoln's servers and reports updates within 7-10 business days.
If the log/.xml file did not work, and you do not want to report the update from within the vehicle, visit your preferred Lincoln Retailer.
Additional Information
Can I drive my vehicle while SYNC is updating?
Is there a cost to download SYNC updates?
Can I upgrade from a previous SYNC system to a newer SYNC system?
What are Software Updates?
What are the USB requirements for a SYNC update?
How do I format my USB drive to exFAT or FAT32 for SYNC updates?
How do I contact a Lincoln Way Concierge?
*Do not drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.