What should I do if I receive an LST Extraction Error when updating SYNC?

If you use a flash drive to update your SYNC®* software, you may see an LST error message if the update was not properly extracted.

  • MAC OS users: Use the Unarchiver app to properly extract the files.
  • Windows OS users: Use Windows Explorer (File Explorer for Windows 10) to properly extract the files.

If you need additional assistance, contact your preferred Lincoln Retailer.

Additional Information

How do I report a successful SYNC update installation?


*Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.