Support>SYNC>SYNC 3>What do I do if I cannot hear a ringtone when receiving calls using Android Auto with SYNC 3?

What should I do if I cannot hear a ringtone when receiving calls using Android Auto with SYNC 3?

If you are unable to hear an incoming call with Android Auto™ on SYNC®* 3:

  1. Confirm your phone is connected to SYNC via Bluetooth®.
  2. Use your vehicle's SYNC screen to complete the following:
    1. Select Settings.
    2. Press Phone.
    3. Choose Set Phone Ringtone. 
    4. Select Use Phone Ringtone.
  3. Connect your phone to Android Auto. 

If these steps do not resolve your issue, contact a Client Experience Manager by calling 1-800-521-4140 or by selecting Live Chat at the bottom right of lincoln.com/support.

Additional Information

How do I disable Android Auto with SYNC 3?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

Android Auto is a trademark of Google LLC.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.