Support>SYNC>Getting Started with SYNC>How do I use SYNC voice commands?

How do I use SYNC voice commands?

You can use SYNC®* voice commands to control your AM/FM radio, SiriusXM**, USB media player, or Bluetooth® Audio device. 

Utilizing SYNC Voice Commands

Select your SYNC generation from the drop-down options below to learn how to operate your SYNC system with voice commands. If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your Vehicle's SYNC Generation

Select a resource below.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.

SYNC Visual Reference GuideView example images of the SYNC generations that Lincoln has offered.

SYNC 4

Enabling Wake Words

To turn on voice commands with SYNC 4:

  1. Select Settings on your vehicle's SYNC screen. 
  2. Press Voice Control.
  3. Tap Listen for Wake Word.

Setting the Wake Word

You can set the Wake Word instead of using the default. To do so:

  1. Select the vehicle drawer on the SYNC touchscreen. 
  2. Press Settings.
  3. Tap Voice Assistant.
  4. Select the wake word.

Using Voice Commands

  • Once the wake word is selected, you can say: <Insert wake word> followed by a voice command.

  • A short press of the Push-to-Talk button on the steering wheel can be used instead of the wake word.

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Note: A long press of the Push-to-Talk button will alert Android Auto or Apple CarPlay, if connected. Your voice commands will go through the app instead of the SYNC system.

SYNC 3

To use voice commands with SYNC 3:

  1. Press the Voice Control button on the steering wheel.

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  2. Say a voice command.

Note: When Apple CarPlay or Android Auto is active, SYNC 3 Voice Recognition is disabled and voice commands will be unavailable.

SYNC with MyLincoln Touch®

To use voice commands with SYNC with MyLincoln Touch, press the Voice button on your steering wheel. A message will appear in the bottom, left-hand corner of your SYNC screen telling you your vehicle is "listening" and ready for your voice command.

  • You can press the Voice button and say "What can I say?"
  • You can press the question mark icon on your SYNC screen for a list of suggested commands.
  • You can press the Voice button and say "Help." For example, to get help with phone commands, you can say "Phone Help."
  • For a complete list of commands:
    1. Press Settings on your vehicle's SYNC screen.
    2. Tap Help.
    3. Select Voice Commands.

When you see a "Success" or "Failure" message in the bottom, left-hand corner of your SYNC screen, the voice session is over, and you will have to press the Voice button again to start a new session.

Important: Your phone must be paired with and connected to SYNC.

Example Voice Commands

These are commonly used voice commands for SYNC. For a comprehensive list, reference your vehicle's Owner's Manual. 

Basic Voice Commands

  • Go back
  • Cancel
  • List of commands
  • Next page/previous page (scrolls through voice lists only)
  • Help

Phone Voice Commands

  • Phone list of commands
  • Pair phone
  • Call <name>
  • Call <name> <on cell/at home/at work>
  • Dial <number>
  • Listen to message

Navigation Voice Commands (if equipped)

  • Navigation list of commands
  • Destination <home/work/favorites/previous destination>
  • Find <an address/POI/intersection>
  • Where am I?
  • Show route
  • Cancel route
  • Detour
  • Voice guidance on/off
  • Show <3D/North up/heading up>
  • SiriusXM Traffic and Travel Link list of commands
  • Show <traffic/weather map/5-day forecast/fuel prices>
  • Help

Climate Voice Commands (if equipped)

  • Climate list of commands
  • Climate set temperature <# degrees>

Audio Voice Commands

  • AM <530-1710>
  • FM <87.9-107.9>
  • CD
  • USB
  • Bluetooth audio
  • Sirius <0-233>
  • Sirius <channel name>

Mobile Voice Apps Commands

  • List mobile apps
  • Find new apps
  • <App name>
  • <App name> Help 

Additional Information

What do I do if I am having issues with SYNC voice commands?

Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

*Do not drive while distracted or while using handheld devices. Use voice-operated systems when possible.  Some features may be locked out while the vehicle is in gear.  Not all features are compatible with all phones.

**All SiriusXM services require a subscription. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit www.siriusxm.com to see complete terms and how to cancel which includes calling 1-866-635-2349. Some services, content and features are subject to device capabilities, an active data connection enabled in the vehicle and location availability. All fees, content and features are subject to change. Content varies by subscription plan. SiriusXM and related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

Android Auto is a trademark of Google LLC.

Apple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries.