How do I find my Lincoln vehicle's Electronic Serial Number?

How do I find my Lincoln vehicle's Electronic Serial Number?

You can locate your Electric Serial Number (ESN) with your SYNC®* system using the instructions contained in this article.

You may need your ESN when contacting SiriusXM** or when attempting to update your SYNC Navigation maps.

Locating your ESN

Select your SYNC generation from the drop-down options below to learn how to find your vehicle's ESN. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Identifying Your Vehicle's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.

SYNC Visual Reference GuideView example images of SYNC generations that Lincoln has offered.

Lincoln Digital Experience

Lincoln Digital Experience has three different ESNs.

  • The Infotainment ESN
  • The Onboard Modem ESN
  • The Sirius ESN

To locate an ESN using Lincoln Digital Experience:

  1. Tap the Apps icon or the Vehicle icon on your Lincoln Digital Experience center-stack screen.
  2. Select Settings.
  3. Swipe up on the Settings menu and select System.
  4. Swipe up the System menu and select About infotainment system.
  5. Scroll up or down the list to view the appropriate ESN:
    • Infotainment serial number (ESN) starts with "1SE."
    • SiriusXM radio ID is referred to as the "SiriusXM Radio ID."
    • Onboard modem serial number starts with "1TR."

SYNC 4

SYNC 4 has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W."
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Locating the ESN for SYNC Navigation Map Updates

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select General.
  3. Choose About SYNC.
  4. Scroll down until you see SYNC Serial Number (ESN).

Locating the ESN for SiriusXM

  1. Tune to channel "0" on SiriusXM on your vehicle's SYNC screen. 
  2. Select SXM Now Playing.
  3. Scroll to and select Help and Support.

SYNC 3

SYNC 3 has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Locating the ESN for SYNC Navigation Map Updates

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select General Settings.
  3. Choose About SYNC.

Note: If you have a 2016 model year vehicle and the SYNC Navigation map ESN does not display, update to SYNC software version 3.0 or newer.

Locating the ESN for SiriusXM

  • Option 1
    1. Tap Settings on your vehicle's SYNC screen.
    2. Choose Sirius.
  • Option 2
    1. Tap Audio on your vehicle's SYNC screen.
    2. Select Sirius.
    3. Tune the Satellite Radio to channel "0."

SYNC with MyLincoln Touch®

SYNC with MyLincoln Touch has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Locating the ESN for SYNC Navigation Map Updates

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Help.
  3. Choose System Info. The ESN will be displayed on the System Info screen. 

Locating the ESN for SiriusXM

Tune to channel "0" on your SYNC system. The ESN will display on your screen. 

SYNC with Voice-Activated Navigation

SYNC with Voice-Activated Navigation has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Next-Generation Navigation

  1. Press the Info button, which is a lowercase "i" with a square around it.
  2. Tap System Info on your vehicle's touchscreen to view your ESN.

Navigation "P" Version

  1. Press the Menu button on the left side of the screen.
  2. Tap System Information.
  3. Use the arrows on the touchscreen to locate the ESN.

SYNC Generation 1

SYNC Generation 1 has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W."
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID." 

Locating the ESN for SYNC Navigation Map Updates

  1. Press the Menu button on your vehicle's SYNC system.
  2. Use the up and down arrows to scroll through the menu options until you see System Info.
  3. Click Ok.
  4. Use the up and down arrows to locate the ESN.

Locating the ESN for SiriusXM

Simultaneously press and hold the Sirius and Preset 1 buttons on your vehicle's SYNC system to view the ESN.

Additional Information

How do I get the latest Navigation map updates?
How do I adjust the Navigation volume?


Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

*Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear.  Not all features are compatible with all phones.

**All SiriusXM services require a subscription. Service subject to the SiriusXM Customer Agreement and Privacy Policy; visit www.siriusxm.com to see complete terms and how to cancel, which includes calling 1-866-635-2349. Some services, content, and features are subject to device capabilities, an active data connection enabled in the vehicle and location availability. All fees, content and features are subject to change. Content varies by subscription plan. SiriusXM and related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.

Some Lincoln Digital Experience features require a Connected Services plan.

SiriusXM and related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.