Support>Lincoln Way App>Wi-Fi Hotspot>How do I connect a device to the Wi-Fi Hotspot in my Lincoln vehicle?

How do I connect a device to the Wi-Fi Hotspot* in my Lincoln vehicle?

Connect your device to the vehicle's Wi-Fi Hotspot using the device, the Lincoln Way®** App, or the SYNC®*** screen by following the steps below.

Requirements

Before connecting your device to the vehicle's Wi-Fi hotspot:

Choose an option below to connect your device to the vehicle's Wi-Fi Hotspot.

Connect to the Hotspot From your Device

Connect your device to the vehicle's Wi-Fi Hotspot by following the steps below.

  1. Go to the Settings menu on your device.
  2. Toggle the Wi-Fi button to ON and wait for the available networks to load.
  3. Select the name of your vehicle's Wi-Fi Hotspot (SSID).
    Note: If you do not see it listed, try toggling your device's Wi-Fi off and on again. 
  4. Enter your vehicle's Wi-Fi Hotspot password to connect your device to the vehicle's hotspot.

Connect your Device to the Hotspot From the Lincoln Way App

Connect your device to the vehicle's Wi-Fi Hotspot using the Lincoln Way App by following the steps below.

  1. Select Vehicle.
  2. Select Wi-Fi Hotspot under Features & Settings.
    Note: If you have started your complimentary trial, but have not set up a data plan, you will be presented with a link to set up a data plan for your Wi-Fi Hotspot.
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  3. Select Settings on your device.
  4. Toggle the Wi-Fi setting to On.
  5. Choose your vehicle's Wi-Fi hotspot network from the list.
  6. Enter the password.
  7. Connect your device to the Wi-Fi hotspot network.

Connect your Device to the Hotspot From the SYNCScreen

Connect your device to the vehicle's Wi-Fi Hotspot using the SYNC screen by following the steps below.

  1. Select the Vehicle Icon in the top-left corner of the screen.
  2. Select Vehicle Hotspot from the vertical menu.
  3. Ensure that Wi-Fi is togged On.
    Note: You can toggle the Wi-Fi to the Off position to turn Wi-Fi off.
  4. Tap Settings.
    Note: In the settings menu, you can:
    • Locate the Network Name (SSID) & default password.
    • Click Show Password to toggle the visibility of the password on the screen.
    • Select Edit to edit the network features.
    • Toggle Hotspot Visibility to allow the network to be visible or hidden.
    • Change the network name or default password.
  5. Select Wi-Fi.
  6. Choose the Wi-Fi hotspot network name (SSID) from the list of available networks.
  7. Enter the password.
  8. Connect the mobile device to the Wi-Fi hotspot.

Use the Lincoln Way App to Manage Your Cellular Data Provider Account

Manage your cellular data provider account using the Lincoln Way App by following the steps below.

  1. Select Vehicle.
  2. Select Wi-Fi Hotspot under Features & Settings.
  3. Select Manage My Account.
  4. Press Go To Wireless Provider.
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    Note: A notification will appear on the screen indicating that you are leaving the Lincoln Way App and redirecting to the wireless provider's website.
  5. Select Yes.

You will be redirected to the wireless service provider's website to manage your account.

Set Up an Account With AT&T Using Your Device

You can set up an AT&T account using your device by following the steps below.

  1. Connect to the Wi-Fi hotspot.
    Note: You will be taken to the AT&T landing page once you connect your mobile device to the vehicle's Wi-Fi hotspot for the first time.
  2. Select Sign Up.
  3. Click Continue after filling in all the required data fields.

If you need additional assistance, contact AT&T Wi-Fi at 1-866-595-0191.

View Your Data Usage With SYNC

You can view your data usage from the SYNC screen by following the steps below.

  1. Select the Vehicle Icon in the top-left corner of the screen.
  2. Select Vehicle Hotspot from the vertical menu.
  3. Press Data Usage.

Your data plan, data expiration date, and data usage will display.

Note: Unlimited data plans will show the plan type, renewal date, and data used.

Additional Information

How do I set up a data plan for the Wi-Fi Hotspot?
How do I activate the Lincoln Connect modem in my vehicle?
How do I set up the Wi-Fi Hotspot with SYNC 3?
How do I enable the Lincoln Connect Wi-Fi Hotspot?
What do I do if I am having issues with the Wi-Fi Hotspot in my Lincoln vehicle?

*Wi‑Fi hotspot includes wireless data trial that begins upon AT&T activation and expires at the end of 3 months or when 3 GB of data is used, whichever comes first, but cannot extend beyond the complimentary subscription period for remote features. To activate, go to www.att.com/lincoln.

**The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

***Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.