Why is My Activation in Progress?

If you've requested access to remote features, but received a pop-up confirming that your activation is in progress, this means that you've done one of the following:

• Completed all vehicle activation steps, but an error is causing a delay.
• ​Requested activation​, but you have not interacted with your vehicle screen.
• Requested ​activation permission​ to a vehicle, but your request has not been approved.
• Requested activation, but after ninety seconds the request reset back to Activate Vehicle.
  • After ninety seconds, you may attempt to submit the Activation Requested again, or contact a Concierge for additional assistance.

If you've completed all required steps and your activation remains in progress:

1. Tap Continue on the pop-up.
2. Select the Help icon for additional support.

If you have not completed the in-vehicle authorization steps:

1. Tap OK on the pop-up.
2. Accept the activation message on the in-vehicle screen.
   • Note: Click ​here​ for the full list of steps.

If you are waiting for an approval:

1. Tap Continue on the message.
2. The app will direct you back to the Vehicle Landing screen.
3. Before you can access the commands, your ​request​ has to be accepted by the activated user. 

Additional Information
Why Was My ​Request Blocked?