Support>Lincoln Way App>Phone As A Key>What do I do if I cannot remotely start my Lincoln vehicle with Phone As A Key?

What should I do if I cannot remotely start my Lincoln vehicle with Phone As A Key?

If you cannot remotely start your vehicle with Phone As A Key, follow the steps below.

  1. Using the Lincoln Way® App*, verify your Phone As A Key™** setup is complete and enabled via Bluetooth® connection on at least one phone.
    1. Select the Vehicle tab in the Lincoln Way App.
    2. Press Phone As A Key. There should be at least one entry under Phone As A Key Devices.
  2. If no paired devices are shown in the previous step, complete the setup of your Phone As A Key, as prompted by the Lincoln Way App.

*Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

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