Support>Lincoln Way App>Phone As A Key>What do I do if I am unable to set up a new Phone As A Key after uninstalling and reinstalling the Lincoln Way App?

Why am I unable to set up a new Phone As A Key after uninstalling and reinstalling the Lincoln Way App?

If you uninstall the Lincoln Way® App* and reinstall it on your mobile device, you may have to reset your Phone As A Key** device. 

  1. Remove the Phone As A Key that was previously associated with your device in the Lincoln Way App or reset Phone As A Key from your vehicle.
  2. Program a new Phone As A Key.

If you need further assistance, contact a Lincoln Way Client Experience Manager by selecting Account>Help in your app or calling us at 1-844-324-2330.

Additional Information

How do I contact a Lincoln Way Concierge?

*Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**Available on select vehicles. Requires feature activation. Not compatible with all smartphones.