How do I start my Lincoln vehicle using my Backup Passcode?

You can enter your backup passcode on your vehicle's SYNC^®* screen to start your vehicle. For more information, use the steps below.

Note: You can use your backup passcode if your phone is lost, stolen, broken, does not have a Bluetooth connection, or if your vehicle does not detect your Phone As A Key^**.

Starting my Vehicle With a Backup Passcode

To start your vehicle with your backup passcode:

1. Press the brake pedal and the Push to Start button. If the system does not detect a valid Phone As A Key, your instrument cluster will display "No Key Detected."
   
   Note: A prompt will display on your SYNC screen to enter your backup code. If SYNC does not prompt you to enter your backup code after the welcome animation, press the Push to Start button again.
    
2. Enter your Backup Start Passcode on your vehicle's SYNC screen.
3. Press Enter within 30 seconds. Your vehicle will notify you that the code has been accepted.
4. Press the brake pedal and the Push to Start button within 20 seconds to start your vehicle.

If your vehicle does not start, repeat steps 1-5.

The system will lock after five attempts of trying to enter a Backup Start Passcode, resetting a current passcode, or entering an incorrect Valet Mode passcode.

If you need further assistance, contact a Lincoln Way Client Experience Manager by selecting Account > Help in your app or calling us at 1-844-324-2330.

Additional Information

What is Phone As A Key?
How do I set up Phone As A Key?
How to make a backup passcode for Phone As A Key with the Lincoln Way App?
How do I troubleshoot my Phone As A Key Backup Start Passcode?

^*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

^**Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.