How do I update my Lincoln Account or Lincoln Way App username?

How do I update my Lincoln Account or Lincoln Way App username?

Your Lincoln Account and Lincoln Way®* App account share the same username. You can update your username from your Lincoln Account or the Lincoln Way App by following the steps below.

Notes:

Changing Your Lincoln Username

Select from the dropdowns below:

From the Lincoln Way App

To change your username using the Lincoln Way App:

  1. Log in to the Lincoln Way App.
  2. Tap the Home icon and select Account.
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  3. ​Select Sign in & Security.
  4. Sign in to www.lincoln.com.
  5. Tap Edit under the "Email" header.
  6. Enter a new email address and click Request Code.
  7. Enter the verification code sent to your email.

    Note: You can have a new code sent to your email by tapping Send New Code.

  8. Click Submit.

Notes:

  • You will receive an error if you enter an email in the incorrect format. The wrong field will be highlighted or underlined in red to display the error.
  • Changing your username will automatically adjust your preferred contact email.
  • You will receive a confirmation email that your username has been changed.
  • Changing your username does not affect your password.

From the Lincoln Website

To change your username using the Lincoln Website:

  1. Sign in at www.lincoln.com/support.
  2. Select My Lincoln on the upper right of the screen.
  3. Click Account/Manage Settings.
  4. Scroll down and select Edit now under the "Sign In & Security" tab.
  5. Select Edit under the "Email" section.
  6. Enter a new email address and click Request Code.
  7. Enter the verification code sent to your email.

    Note: You can have a new code sent to your email by tapping Send New Code.

  8. Click Submit.

Note: If you need assistance, contact a Lincoln Concierge by visiting the Lincoln Owner Support site and clicking the Live Chat button in the bottom right of the screen. Or, you may call 1-800-521-4140.

Additional Information

What is the Lincoln Way App?
How do I change my Lincoln password?
How do I reset my Lincoln password?
How do I delete my Lincoln account?


*Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.