Support>Lincoln Way App>Manage my Lincoln Way Account>How do I update my Lincoln Account or Lincoln Way App username?

How do I update my Lincoln Account or Lincoln Way App username?

Your Lincoln Account and Lincoln Way® App* account share the same username. You can update your username from your Lincoln Account or the Lincoln Way App by following the steps below.

Notes:

Changing Your Lincoln Username

Select from the dropdowns below:

Lincoln Way App 4.X Experience

  1. Select Account in the upper right-hand corner.
  2. Tap Sign In & Security. 
  3. Enter your current Lincoln Way App credentials.
  4. Tap Edit under your email address. 
  5. Type in your desired email address and tap Request Code. A verification code will be sent to the email address.

    Note: If you have not received a code within 10 minutes, you are able to tap Send New Code to have another code sent.
     
  6. Enter the verification code and tap Submit.

The success screen will display with the Return to Login button, indicating the username has been updated.

Lincoln Way App 5.X Experience

  1. Select Account in the upper right-hand corner.
  2. Tap Sign In & Security. 
  3. Enter your current Lincoln Way App credentials.
  4. Tap Edit under your email address. 
  5. Type in your desired email address and tap Request Code. A verification code will be sent to the email address.

    Note: If you have not received a code within 10 minutes, you are able to tap Send New Code to have another code sent.
     
  6. Enter the verification code and tap Submit.

The success screen will display with the Return to Login button, indicating the username has been updated.

From the Lincoln Website

  1. Log in to the Lincoln support site. 
  2. Click My Lincoln in the upper right of the screen.
  3. Choose Account/Manage Settings.
  4. Select Edit now under Sign In & Security in the Manage Your Account section.
  5. Click Edit in the Email field.
  6. Change the email (username) to the desired address.
  7. Select Request Code.
  8. Enter the code sent to the email address provided in the Verification Code field.
  9. Click Submit.

Once submit is selected, you will be logged out and will be prompted to log back in with your new username and current password. 

Notes:

  • You will receive an error if you enter an email in the incorrect format. The wrong field will be highlighted or underlined in red to display the error.
  • You will receive a confirmation email that your username has been changed.
  • Changing your username will automatically adjust your preferred contact email.
  • Changing your username does not affect your password.

If you need further assistance, contact a Lincoln Way Client Experience Manager by selecting Account > Help in your app or calling us at 1-844-324-2330.

Additional Information

What is the Lincoln Way App?
How do I change my Lincoln password?
How do I reset my Lincoln password?
How do I delete my Lincoln account?

*Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.