How do I use remote lock and unlock with the Lincoln Way App?
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How do I use remote lock and unlock with the Lincoln Way App?

When using the Lincoln Way®* App remote controls, you have direct access to remotely lock and unlock your vehicle. Follow the instructions below. 

Important: 

  • Lincoln Way App Remote Commands are not substitutes for having your key fob on hand. You should not leave your key fob at home or inside your vehicle.
  • Your vehicle still requires the presence of a key to put it in drive (D).
  • A Lincoln Concierge does not have access to your remote commands. They cannot unlock, lock, or control your vehicle.

Remote lock/unlock is not a standard feature for all vehicles. The following conditions must be met:

Locking or Unlocking Your Vehicle

To lock or unlock your vehicle using the Lincoln Way App:

  1. Open the Lincoln Way App.
  2. Select Home.
  3. Press and hold the Unlock or Lock icon.

An alert will appear for 10 seconds, confirming that your vehicle has been unlocked or locked successfully. 

If you need further assistance, contact a Lincoln Concierge at 1-800-521-4140, or by selecting Live Chat at the bottom right of lincoln.com/support.

Additional Information

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*Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**Lincoln Connect®, the Lincoln Way® App., and complimentary Connected Service are required for remote features (See Lincoln Way Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.