Support>Lincoln Technology>Lincoln Connected Services>How do I activate my Connected Services Complimentary Subscription or renew my Connected Services plan?

How do I activate my Connected Services Complimentary Subscription or renew my Connected Services plan?

To activate your Connected Services* Complimentary Subscription or renew your Connected Services plan, follow the steps below.

Prerequisites

You must have:

Trial Activation or Plan Renewal

You can activate your complimentary trial or renew your Connected Services plan through Lincoln.com/connected services or within the Lincoln Way App. The steps below will assist you with activation or renewal based on your preferred method:

Lincoln Way App

  1. Log in to the Lincoln Way App.
  2. Select Account.
  3. Swipe down and tap the Connected Services tile.
  4. Select the eligible vehicle from your Garage to see the available Connected Services.
  5. Tap Activate Trial to activate your complimentary trial or View Product Details to renew your Connected Services plan.
  6. Select Next at the bottom of the webpage, after reading all the information.

    Note: You will be prompted to enter a Primary Address if you have not done so. Enter all the requested details and click Save.
     
  7. Select a payment method in the Payment Information field.

    Note: If you do not have a payment method on file or want to add a new one, click Add Card and, enter the details, then click Save. You can set this as the default payment method by clicking the checkbox.
     
  8. Review the order or trial activation, then read and agree to the Terms and Conditions by tapping the checkboxes.
  9. Click Confirm Activation. You will see an Order Confirmation popup window.
  10. Click Got it, thanks! and your activation is complete.

Lincoln.com

  1. Log in to your account at Lincoln.com/connectedservices/.
  2. Click Activate or View Product Details.

    Note: The selection available is based on what Connected Services, if any, are available at the time of sign-up.
     
  3. Click Next.
  4. Scroll to the bottom of the webpage after reading all the information.
  5. Click Next.

    Note: If you have not entered a Primary Address on your Lincoln account, you will be prompted to add one.
     
  6. Review your order and click the “i” icon to view more details of the plan chosen.
  7. Ensure your Payment Information is correct.

    Note: If you do not have a payment method on file or want to add a new one, click Add Card and, enter the details, then click Save. You can set this as the default payment method by clicking the checkbox.
     
  8. Read and agree to the Terms and Conditions by clicking the checkbox.
  9. Click Confirm Activation. You will see an Order Confirmation popup window.
  10. Click Got it, thanks! Your activation is complete.

Additional Information

How do I activate the Lincoln Connect modem in my vehicle?
What is the Lincoln Way App?

*Lincoln Connect®, the Lincoln Way® App., and complimentary Connected Service are required for remote features (See Lincoln Way Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.

**Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.