Support>Keys and Locks>MyKey>How do I troubleshoot issues with a Lincoln MyKey?

I am having issues with a Lincoln MyKey®. What do I do?

I cannot create MyKey
I cannot program the configurable settings
I cannot clear MyKey
I lost the only admin key
I lost a key
MyKey distances do not accumulate
The MyKey does not function with the keyless entry transmitter

I cannot create MyKey

Possible causes

  • The key used to start the vehicle does not have admin privileges.
  • The key used to start the vehicle is the only admin key. There must always be at least one admin key.
  • SecuriLock passive anti-theft system is disabled or in unlimited mode.
  • For vehicles with keyless start: The intelligent access key is not placed in the backup slot.

I cannot program the configurable settings

Possible causes

I cannot clear MyKey

Possible causes

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I lost the only admin key
Purchase a new key from an authorized Lincoln Dealer.

I lost a key
Program a spare key. See how to program to a key.

MyKey distances do not accumulate

Possible causes

  • The MyKey user is not using the MyKey.
  • An admin key was used to clear MyKeys and create new MyKeys.
  • The key system has been reset.

MyKey does not function with the key

Possible causes

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Additional Information

How do I program MyKey?
How do I clear MyKey?

Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. See your Owner’s Manual for details and limitations.